How to Report Work Refusals
From the Pennsylvania Department of Labor & Industry:
With the introduction of the new Pennsylvania Unemployment Compensation System, employers may be searching for a way to report refusals of work. The system does not currently have a designated area where employers can easily make these reports.
Employers are encouraged to continue to use the UC-1921W Online Form. This form can be submitted directly through the PA UC website, or employers can email completed forms to RefusalofWork@pa.gov. Please only use one method and do not send multiple reports for the same incident.
A refusal of suitable work issue arises under the following circumstances:
- An employer offers work to an individual who is NOT already employed by the employer, and the individual refuses the offer.
- An employee refuses a recall to work after an indefinite lay-off from the employer.
- An individual discourages being hired, during the interview process.
- PA CareerLink® refers an individual to an employer and the individual refuses or fails to report for the interview.
Employers should NOT report the following issues using the UC-1921W Online Form:
- Call-offs/Absent Hours/PTO/Limited Availability
- No-Show for Shifts
- Voluntary Quits or Discharges
- Declined assignments if the individual is still considered employed by the agency
- Reasonable Assurance for School Claims
- Any other potential issues involving a current employee or an individual considered, by the employer, to still be employed
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